This thread is archived You will have to stand in line and have the post office tell you what you will owe. If they say you need to wiegh them get a scale, even if it's a $10 cheapy. Whether you are shipping small boxes or bulky items on pallets, if you follow our guidelines above, you will prevent your package from weighing more than the shipping label. 1st one, I don't remember the time frame for the refund. The easiest way to fix the postage difference without contacting the buyer is to pay the difference in postage at the post office yourself. There are no limits to the total weight of your shipment or the total number of packages in your shipment. If your package weighs 7.2 lbs, enter it as 7.2 lbs and not 7 lbs. Most days it takes longer for my printer to wake up than it does to actually ready the packages for shipping. You dont need to know the weight of the package at all. The package will be sent back to the sender. 2 Log in with your UPS.com credentials. Charges can not be billed to this account, please select another account or payment option. To see the charges billed with the original freight charges enter the packages dimensions at the time of shipping. They reweigh them at their end and don't charge you until its delivered anyways (if you have a UPS account obviously), so I don't know that it really matters. 47,551. Drop off your packageThis will open a new window at any UPS Access Point, The UPS Store, or other nearby location. But the formats PNG and GIF are supported in other printers too. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Review the weight and size limits for details on size limits for your shipment. The weight of all your pallets combined may not exceed the numeric value 99999 in lbs or kg. I've taken prepaid packages to USPS a lot and gotten a receipt. In about a month I'll be graduating and moving across the country. Catatonic Nine Lives Jul 24, 2013 #6 The weight that is displayed on tracking is from information that was entered (read You are using an out of date browser. So today I found out that if you create a shipping label and enter the incorrect weight, UPS will automatically adjust the weight up to match the actual weight if you entered a weight that was too low, but they will not adjust the weight down if you entered a weight that was too high. The package size must be less than 45" (longest side) x 20" (second longest side). Will that be a problem? I only have a bigger box and after stuffing it with bubble wrap, it's 2.5 lbs. Because the correction costs were at least $5.00 a package, in this example you must also pay the correction audit fee. All weights listed on the tracking number vary signifigantly even though they should technically have the same number of books in each box. The package will be collected but a surcharge will be issued. if it doesn't fit right, i pick it up then weigh myself and myself+box and take the difference. Navigate to void a shipment. If you have a domestic ground/LTL freight shipment, you may schedule a freight pickup now. Those criteria include: WorldShip UsersAvoid Additional Handling shipping charge corrections by indicating Additional Handling in your WorldShip shipping system or by entering correct package dimensions. You must log in or register to reply here. Nintendo is having me mail in my brand-new but broken Nintendo Switch. But they don't have to disrupt your businessor your profits. Work-flow can help the Cash-Flow. To schedule a pickup for this UPS Worldwide Express Freight Shipment contact UPS. Follow the below steps to find out how to prepare that label. Sign in to your FedEx account, or, if you dont have one, register online. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. Catatonic Nine Lives Jul 24, 2013 #6 The weight that is displayed on tracking is from information that was entered (read WebWith the exception of UPS Ground with Freight Pricing packages, Large Packages are subject to a minimum billable weight of 90 pounds (40 kgs). WebHow to avoid postage surcharges: Weight - Make sure that you report correct weights while purchasing labels. That way no matter how busy I am shipping is merely pulling down the box, tucking in the packing slip, taping the box up and applying the label. Required fields are indicated with *Required. WebUSPS rounds up to the nearest ounce or pound depending on the shipping service you select*. A Smart Pickup has been scheduled previously. The reason is that if you ship your package as is, you will lose Mercaris Shipping Protection in addition to having to pay the postage difference. All weights listed on the tracking number vary signifigantly even though they should technically have the same number of books in each box. 3 Returns happen. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. If they say you need to wiegh them get a scale, even if it's a $10 cheapy. and 7.8kg Even more particular, the total weight of the 4 packages is still nearly 10kg short of what the total weight of these 80 books should actually be. By entering the correct package dimensions in the Details tab, Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. You will have to stand in line and have the post office tell you what you will owe. We also get FedEx labeled packages every time I ask about either scenario, the response is just load it, Off a two year old thread you see a class action? In the Ship tab, select Create Shipment. Press J to jump to the feed. As of January 22, 2023, USPS Regional Boxes were discontinued. WebUPS and FedEx re-weigh everything you ship through them. For a better experience, please enable JavaScript in your browser before proceeding. Please correct and submit again. This resulted in them charging for 1008 pounds of packages, since they don't adjust down to the correct weights. Facebook makes no representations or warranties of any kind, express or implied, as to the operation of, or the information, content, or materials, provided in connection with, the Shipping Service. Unfortunately that is why it is important to put the correct dimensions and weight on your label. I dropped it off at the UPS store and have the receipt stating it was 4.9 pounds. WebThe cost of the label will be credited to your eBay account within 21 days. Log into ups.com to see the pickup location details for your account number. Read more about: USPS shipping UPS shipping Select "Additional Handling" in the "Package Options" section when creating a new shipment. If you realise before the pick-up that your package is overweight, contact our customer support team for advice. Click the "Log-In" link and fill in all the appropriate details for your username and password. The package will be collected but a surcharge will be issued. Any issues or concerns should be dealt with through official UPS Customer Service. Trying to gain some insight. Nintendo is having me mail in my brand-new but broken Nintendo Switch. It includes details like the sender's name & address, recipient's name & address, package's weight, unidirectional code, postal barcode, shipping type, routing and tracking number, and so on. This is Merica! Measure the length, width, and height of the box used for shipping the item. Get a Label You could always take your package to The UPS Store, but its easy to make a label online, too. In order to avoid any package weight discrepancies in the future, make sure you invest in a shipping scale and a measuring tape. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. If this info helps, they do have information about them shipping out pallets worth of things to UPS. WebA prepaid shipping label is a document or sticker pasted on the package for ease of identification and delivery of packages. For instance, a 2.01oz item will be rated as 3oz, and a 2lb 1oz item will be rated at 3lbs. The last refund message came 10 days after mailing the item. In the FedEx Ship Manager, select Prepare Shipment and then select Create Return Shipment. For a better experience, please enable JavaScript in your browser before proceeding. How strict is UPS with the weight on the shipping label? Note: You entered a tracking number that can be used for a pre-paid On-Call Pickup. Then, message Depop to have the shipping label refunded with a screenshot of your new label. Parcels with online postage labels should not be charged postage due to the recipient for weight/size issues that would be dealt with by the automated system. When calculating your shipping rates, consider Dimensional Weight if your package has a large size-to-weight ratio. Oh, Ship! In the Ship tab, select Create Shipment. If shipping via UPS WorldShip, users can following the steps below to automatically perform address classification every time an address is entered: If you need further assistance setting up changes to UPS WorldShip to perform address classification of your UPS shipments, please contact the UPS WorldShip support line at 1-888-553-1118. the box weights are 3.6kg, 4.5kg. Measure the length, width, and height of the box used for shipping the item. Here is what the USPS says about their APV program, https://faq.usps.com/s/article/Automated-Package-Verification-Program. Service Alert Due to Situation in Ukraine, Do Not Sell or Share My Personal Information. I dropped it off at the UPS store and have the receipt stating it was 4.9 pounds. The UPS Store Is Ready To Help Consumers During The Busy Holiday Season. WebWith the exception of UPS Ground with Freight Pricing packages, Large Packages are subject to a minimum billable weight of 90 pounds (40 kgs). Parcels are weighed later at the local depot. Every day I see wrong weights. This is an unofficial community where people can discuss and ask questions regarding UPS related topics. Its important to enter accurate shipment details when you create a shipment. How strict is UPS with the weight on the shipping label? This reference could be a purchase order (PO) number, a customer number, a company name, a Bill of Lading number, or a phrase that identifies that shipment -- such as "10 crates" or "gift for Mom." Web1 Shipping Label Questions Do you have pre-printed UPS Shipping Labels for your shipment? UPS.com UsersAvoid Additional Handling shipping charge corrections by indicating Additional Handling in your UPS Internet Shipping system or by entering correct package dimensions. How strict is UPS with the weight on the shipping label? At this point is it safe to say the package will be delivered? It includes details like the sender's name & address, recipient's name & address, package's weight, unidirectional code, postal barcode, shipping type, routing and tracking number, and so on. Select the number of packages in your pickup, as well as the UPS Services indicated by your UPS Shipping Labels. You can: These rates offer an average of 40% savings compared to the retail pricing Click the "Log-In" link and fill in all the appropriate details for your username and password. If you can't meet your driver for pickup, don't forget to cancel or reschedule in your Pickup History or contact UPS. I was preparing a package earlier today and didn't have my scale with me to get a good weight measurement. They also make a determination based on dimensional weight.. and typically use the higher of the two. How far off have you guys been when sending out packages and did you run into any issues? The package will be sent back to the sender. More shipping tips from your fellow sellers! For international shipments, a package is considered a "Large Package" when its length (longest side of the package) plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches. Since I only have about ~10 boxes worth of stuff, I am planning on packaging everything up and shipping it via UPS. Because the correction costs were at least $5.00 a package, in this example you must also pay the correction audit fee. These above sizes provided in the format ZPL and EPL are only supported in Thermal printers approved by UPS. Let us examine the two scenarios: Did you know that couriers calculate the final price based on several factors? Choose how fast you want your package to arrive. It costs $5.00 to correct each package, so you immediately owe an additional $150.00 for that shipment. 4.5kg. I dropped it off at the UPS store and have the receipt stating it was 4.9 pounds. I note the item, and package weight where I will attach the label. Simply enter the tracking number of the package you want to void, select Continue, verify the package information, and select Void. (If you have return label tracking numbers, enter them here) (Maximum 30 tracking Numbers) 2 Pickup Information and Location Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" If you dont have one, you can order supplies online or buy one at The UPS Store. I'm expecting a shipment of about 80 books this Friday (selfpubbed). For packages with an actual weight of more than 50 pounds, Additional Handling will be applied automatically. Register for free and get some of the best prices on the market for your online stores logistics needs. Will that be a problem? moment, Oh, Ship! If your package was given to UPS with the incorrect weight, which resulted in the package having to be reweighed or triggering a dimensional adjustment. Will that be a problem? Hand the labeled package to your friendly neighborhood driver. Most people think it doesn't matter and just slap labels on boxes, when in fact it matters a great deal. The label says 1 lb but the Switch is already almost 1lb by itself. Round up a pound. I don't know if they'll pick them up for you, though. Use the username and password associated with your UPS account. The label says 1 lb but the Switch is already almost 1lb by itself. I know they tend to use dimensional weight for all air shipments. Here you can submit void claims for unused shipping labels one at a time. Pay by card or PayPal, or pay in store at a UPS location. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); While it may be convenient to use Mercari shipping, they do require you to enter the package weight and dimension correctly at the time of listing. 3. I was just getting ready to say the same thing. Weighing my package is part of my listing routine. My printer recently switched to UPS and I've honestly had trouble with shipments every since, but this is the first time I'm legitmately worried that it might be an issue on my printers end and not UPS, I've spoken to both my printer and UPS already. The limits below only pertain to individual packages. Enter remaining shipment information, select Review Shipment Details, then Next, if Dimensional Weight applies, it will be automatically calculated and displayed as the Billable Weight on the preview screen. These above sizes provided in the format ZPL and EPL are only supported in Thermal printers approved by UPS. If you choose to send the package without paying the price difference, be prepared for a warning from Depop in addition to getting a bill from the post office. When in doubt, we suggest rounding up. The package may also be sent back to you until you pay the postage difference, causing a delay for your buyer. For packages with an actual weight of more than 50 pounds, Additional Handling will be applied automatically. When I got to the USPS office I checked the weight using their self service machine and saw that I was actuallyat 2 pounds and 9 ounces. The first and best-case scenario is that you will get a bill later on from the post office. In the FedEx Ship Manager, select Prepare Shipment and then select Create Return Shipment. 3. A pickup reference can be any combination of letters and numbers up to 35 characters. USPS is prepaid postage, so it is like printing money. So if you put a package at 1 puond and it weighs 10 pounds, they will charge you 10 pounds. Most courier drivers do not bring scales to weigh parcels upon collection. United Parcel Service of America, Inc. All rights reserved. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. When I got to the USPS office I checked the weight using their self service machine and saw that I was actuallyat 2 pounds and 9 ounces. Note: The UPS Service(s) you have selected do not match the services associated to the Shipping label(s) entered above. The parcel dimensions and weight you insert when placing your order on the Eurosender platform are forwarded to the courier company assigned to transport your shipment. If your package weighs 7.2 lbs, enter it as 7.2 lbs and not 7 lbs. I spoke with a customer service rep who admitted that, had I entered a weigh that was too low, they would have adjusted it to the correct weight. 4. Weigh yourself while holding the package, and then weigh yourself alone. Steps 1 Access the UPS page. That was months ago and I was never charged. When I got to the USPS office I checked the weight using their self service machine and saw that I wasactually at 2 pounds and 9 ounces. They can do it easily.some just don't want to. (If you have return label tracking numbers, enter them here) (Maximum 30 tracking Numbers) 2 Pickup Information and Location This thread is archived If the actual package weighs more than the label, the best thing to do is to explain to the buyer and have them repurchase the order after you cancel it. Select "Package Type Editor" from the "Tools" menu. In order to determine whether your package meets the criteria above, view more information on how to properly measure your UPS package. Copyright 1995-2023 eBay Inc. All Rights Reserved. Yes No Optional: Enter tracking numbers without spaces, separated by commas, to check if pickup charges are prepaid. All parcels are checked with automated equipment as they move through processing facilities. Create an account to follow your favorite communities and start taking part in conversations. Any issues or concerns should be dealt with through official UPS Customer Service. I only have a bigger box and after stuffing it with bubble wrap, it's 2.5 lbs. I estimated that the package would be 2 pounds and entered the appropriate dimensions (9" x 7" x 3") and purchased my shipping label online. So if you have a shipping label through a commercial rate such as ones used by Mercari and Etsy, you will be paying a retail rate, which is higher. Have you compared prices? Buying a new label means a new tracking number will have to be uploaded. Steps 1 Access the UPS page. You can offer your buyer a discount on the shipping difference or additional discounts for the inconvenience. The limits below only pertain to individual packages. You might drop the buyer a line and let them know this could happen and that you will reimburse them the amount they have to pay to get delivery. I've chatted with the clerks and asked this question actually and that's exactly what they told me. Enter the dimensions of the package and select "Add" to save it to the list of stored entries. It just happened to me too although not nearly as drastic. FedEx will adjust every carton to the correct weight and dimensions when its processed. In the Tools tab, open the System Preferences menu, Place a checkmark to select the Classify Ship To Address as Residential or Commercial option. Measure your package accurately. A pickup reference is an identifier that you define when you are scheduling a pickup. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. UPS.com and UPS CampusShip UsersAvoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your UPS Internet Shipping system: An Additional Handling charge may apply if your shipment requires special handling as stated in our UPS Terms and Conditions of Service/Carriage.